Context-aware chatbot
It remembers the last conversation
A site chatbot that knows what this visitor read, asked, and bought — across sessions, not just this one.
The problem
Every visit starts at zero
The visitor asked about enterprise pricing last Tuesday. Today they're back, and the widget greets them like a stranger and offers the same three canned suggestions.
Worse, they explain their situation again, get the same generic answer they got last time, and leave with the impression that nobody is paying attention — which is accurate.
What it does
Conversation with continuity
Most site chat forgets the visitor the moment they close the tab. These four are what it takes to stop asking a returning reader who they are.
Cross-session memory
Picks up where the last conversation ended, days or weeks later. Returning visitors are treated as returning.
Behavioural context
Knows which pages they read and how often, so an answer about pricing can account for the fact they've been comparing plans for a week.
Handoff with history
When it escalates to a human, the full context goes with it. The visitor doesn't start over.
Learns what works
Retrieval tunes to the answers that actually resolved questions, so the bot gets more useful with traffic rather than noisier.
FAQ
How does it identify returning visitors?
What about visitors who aren't logged in?
Is visitor data stored on your servers?
No. Self-hosted — visitor history stays on your infrastructure.